ICAP Contact Center
  •  +30 210 7200 000 +30 210 7200 000
  •  +359 2 8014 100 +359 2 8014 100
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    • contactcenter@icap.gr
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Increase Customer
Loyalty & Sales

Increase Productivity

Gain Economies

ICAP Contact Center, member of ICAP, group of companies

Your Call Center Outsourcing Partner

In ICAP Contact Center we continually aim to build successful long term co-operations through achieving our customers’ goals and preserving win-to-win relationships. This, for us is an ongoing process, 24X7.

  • Profile
  • Work With Us

You Are

CEO

Customer Care
Loyalty Programs / Outbound Communication
Non – Voice Direct Channels

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CCO

Loyalty Programs / Outbound Communication
Non – Voice Direct Channels

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CMO

Loyalty Programs / Outbound Communication
Non – Voice Direct Channels

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COO

Customer Care
Non – Voice Direct Channels

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CFO

Customer Care
Non – Voice Direct Channels

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Our Customers

ICAP Contact Center has acquired sophisticated industry expertise throughout the years from the following sectors ...

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Our Services

Customer Care

Customer Support
Order Management
Application Processing
Technical Support
Web Shop Help Desk
Ticketing Services

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Loyalty Programs / Outbound Communication

Sales, Cross Sell, Up Sell
Retention / Saving Campaigns
Proactive Communication

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Direct Channels

Live Chat Support
Email Handling

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Our Services

  • Customer Care
  • Loyalty Programs / Outbound Communication
  • Non - Voice Direct Channels

YOU ARE

  • CEO - Chief Executive Officer
  • CCO - Chief Commercial Officer
  • CMO - Chief Marketing Officer
  • COO - Chief Operations Officer
  • CFO - Chief Finance Officer

ICAP Group of Companies

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  •  +30 210 7200 000 +30 210 7200 000
  •  +359 2 8014 100 +359 2 8014 100
  • contactcenter@icap.gr
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